Privacy Policy

1. Introduction

Welcome to SPIN CYCLES!

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy.

By signing up for any of the products or services offered by SPIN CYCLES (together, the “Services”), you are agreeing to the terms of this Privacy Policy and, as applicable, the SPIN CYCLES Terms of Service. This Privacy Policy is a legally binding agreement between you (or another entity if you are acting on their behalf) as the user of the Services (referred to in this Privacy Policy as “you” or “your”) and SPIN CYCLES (referred to in this Privacy Policy as “we”, “our”, “us” or “SPIN CYCLES”).

When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information. We will always ask for your consent before using your Personal Information for a purpose other than those described in this Privacy Policy.

2. Information from Users

What information do we collect from you and why?

1. We collect your name, company name, address, email address, phone number(s).

2. We do not collect your credit or debit card details.

3. We need this information to provide you with our Services; for example, to confirm your identity, contact you, and invoice you.

4. We collect data about the SPIN CYCLES-hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.

5. We need this information to give you access to and improve our Services.

6. We collect Personal Information that you provide during checkout.

7. We use this information to provide you with our Services and so that you can process orders and better serve you.

8. We will also use Personal Information in other cases where you have given us your express permission.

When do we collect this information?

1. We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

3. Information from SPIN CYCLES website visitors and support users

What information do we collect and why?

1. From SPIN CYCLES website visitors, we collect information about the device and browser you use, your network connection and your IP address.

2. From telephone support users, we collect your phone number and call audio.

3. From chat support users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address and chat transcript.

4. We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?

1. We collect this information when you visit SPIN CYCLES-hosted webpages or engage with us either by email, web form, instant message, phone, or post content on our websites (including forums & blogs). We also collect any additional information that you might provide to us.

4. Information from cookies and similar tracking technology

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.

Why does SPIN CYCLES use cookies and similar tracking technology?

1. We use cookies to recognize your device and provide you with a personalized experience.

2. We also use cookies to serve customized ads from Google and other third-party vendors.

3. Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you customized ads.

4. Opting out:  You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads.

5. We may also use web beacons, tracking technology and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

5. When and why do we share Personal Information with third parties?

SPIN CYCLES works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.

Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.

Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.

SPIN CYCLES will always ask for your consent before sharing your Personal Information with third parties for purposes other than those described.

6. What do we do with your Personal Information when you terminate your relationship with us?

We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.

We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

7. What we don’t do with your Personal Information?

We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.

We do not use the Personal Information we collect from you or your customers to contact or market to your customers or directly compete with you. However, SPIN CYCLES may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

8. How do we keep your Personal Information secure?

We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.

We perform annual audits to ensure our handling of your credit card information aligns with industry guidelines.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

9. Control and access to your Personal Information

You retain all rights to your Personal Information and can access it anytime. In addition, SPIN CYCLES takes reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your Personal Information, the Services may not function properly.

If you have any questions about your Personal Information or this policy, please contact:
Chief Privacy Officer
privacy@spincycles.in