• What is dry cleaning?

    Ah, the mysterious process... It is very similar to cleaning using water but instead of water we use an organic dry cleaning compound. Some people use the term, 'petrol wash'. There are more advanced and skin friendly agents other than white petrol available in the market today.The agents evaporate quickly on contact with air leaving no moisture behind and hence the term, 'dry clean'.

  • What is this premium wash?

    We call it the premium wash because it is premium care for your garments. Not all clothes need to be dry cleaned. Some like your branded white shirt looks great after premium laundry. They go through temperature controlled water (Egyptian cotton towels go into hot water) with anti-bacterial, oxygen bleaches added in. Fabric Softeners are added during the rinse cycle and if the fabric requires it, during steam press, an optimum amount of starch added. We recommend premium wash for cotton, cotton blends, home linen, cotton sarees, linen and linen blends and our favorite, kids wear. You can be rest assured that the clothes they wear will be 100% germ-free.

  • So which garments are meant for dry cleaning?

    Your expensive branded clothes are for dry clean. So are clothes with labels that say ‘dry clean only’.Clothes with a high chance of color bleeding also come under this category. Wool and wool blends, silk and silk blends are strictly for dry clean. The natural fibers weaken with water and lose their shine. Tussar, organza, appliques, taffeta, brocade, pure chiffon, crepes and Georgette etc will also be for dry clean.

  • Will this stain go?

    The million dollar question. We all hate to see our favourite top getting these awful stains. But you see, each stain is unique for these reasons – the fabric type, the staining agent (turmeric, grease, blood etc), the setting duration (2 days, 1 day after washe tc) all play a role in deciding whether the stain can be removed completely. We also factor in the part that the fabric must not lose its strength or get damaged during the stain removal process. So we cannot guarantee that the stain will be gone 100%, all the time. But we have a very high success rate. One of these days, we are thinking of publishing our stain removal chart. A chemistry major will be proud. Also, if you know the staining agent, please let it be known to the pickup-agent or the store manager. It will help us a lot!

  • What sort of water do you use?

    RO water for both regular and premium laundry. Please note that we re-cycle and reclaim almost all of the water we use and we are proud of the fact that we are State Approved for being non-polluting.

  • Do you do leather dry cleaning?

    Yes, but very few leather types can undergo dry cleaning using organic solvents. For delicate leathers, we do a Leather Spa. Leather that has already worn out cannot be reclaimed through this process.

  • What is Saree Roll Press?

    Imagine you or an ironer ironing your silk saree, back and forth, fold after fold. Pure silks, pure cottons withers under such treatment. To avoid this, our purpose built & what is purpotively world’s first automatic saree roll press machine ensures your expensive handlooms come under contact with optimum steam/polishing agent. Also, the heat is controlled automatically depending on the fabric type. This ensures that your saree’s life is extended and becomes a heirloom piece that can be handed over to your daughters and grand daughters.

  • What is Saree Polish?

    Pure silk, silver zari and gold zari on fabrics especially sarees tend to lose their shine and luster over period of time. Our polishing service ensures that the shine is reclaimed. The agent we use for polishing has been tested negative for skin allergies.

  • So explain the difference between saree roll press, saree dry clean, starching and saree polish.

    Gladly. Saree roll press: This is ironing done as effectively as possible. Your bhandej (Bhandini), tie-dyes are also ironed out and bought to their original lengths using this roll press. Saree Polish: Pure gold, silver zaris are polished to add shine back to your sarees. Saree Dry clean : Organic solvents are used to clean your sarees. Dry clean as such will not remove stains. Spotting/stain treatment happens prior to dry cleaning your sarees. Starching: Happens post cleaning of your saree. Starch is added optimally if your preference is not mentioned. If you like your saree heavily starched, please mention at the time of placing the order, we will take care of it.

  • Are stone work, beading work, zardozi work etc safe during roll press?

    Good question. They go through our purpose built steam based fabric covered machine. Hence, safe during roll press.