How do I request a pick-up?
You can either schedule a pick-up through this site (our apps are on the way) or you can call us at 888 000 4880. Alternatively, you can drop a line at firstname.lastname@example.org and we will reach out to you.
Do you do laundry pickup from my area?
Chances are that we cover most of the areas of Bangalore. SPIN CYCLES has 30+ stores and are currently expanding our coverage ages. For a full list of our dry clean & laundry locations we operate in, please click here.
How do I sort my clothes before pickup?
The pick-up agent will have bags. Let him know which are for dry clean, which ones for premium wash or just steam press or regular wash & iron. You can also specify the amount of starch you like. He will take care of the rest.
I am not at home. Can I reschedule my pickup/delivery?
Certainly. Please raise a ticket on our app. Alternatively call us at 888 000 4880 or write to us at email@example.com with your order reference. We attempt pickup or delivery twice, with no additional cost. Should it be a later attempt, a fee of Rs 50 will be charged per pick-up or delivery. Of course, we call you up and confirm your convenient time, so chances are that you will not incur this charge.
I have to be somewhere else and I would like to cancel my order?
Of course. Please cancel the order before three hours of your scheduled slot either online or by calling our customer support at 888 000 4880.